How to Verify if a Real Estate Agent is Licensed
When buying or selling property in New Zealand, it’s essential to ensure that your real estate agent is licensed. A licensed agent adheres to professional standards and legal requirements, providing you with protection and peace of mind. This guide will walk you through the steps to verify if a real estate agent is licensed in New Zealand.
Why Licensing Matters
The Real Estate Authority (REA) regulates real estate agents in New Zealand. Licensing ensures that agents meet specific qualifications and adhere to the Real Estate Agents Act 2008 and the Code of Conduct and Client Care Rules. Licensed agents are required to:
- Maintain professional standards
- Complete ongoing training
- Follow ethical guidelines
- Be accountable for their actions
Using an unlicensed agent can expose you to risks, including financial loss and legal complications.
Steps to Verify a Real Estate Agent’s Licence
1. Access the Public Register
The REA maintains a public register of licensed real estate agents, branch managers, and salespersons. This register is accessible online and provides comprehensive information about the licence status of real estate professionals.
- Visit the REA Website: Go to the Real Estate Authority’s website (www.rea.govt.nz) and navigate to the “Find a real estate professional” section.
- Search the Register: Enter the agent’s name or licence number to find their details. The register will show whether the agent is currently licensed and if they have had any complaints upheld against them in the last three years.
2. Check the Licence Details
When you find the agent in the register, review the following details:
- Full Name: Ensure it matches the agent you are dealing with.
- Licence Number: Each agent has a unique licence number.
- Licence Class: Verify the type of licence (salesperson, branch manager, or agent).
- Licence Status: Confirm that the licence is current and not expired or suspended.
- Complaints History: Check if there have been any disciplinary actions or complaints upheld against the agent in the past three years.
3. Verify Qualifications and Experience
Licensed agents must meet specific educational and experience requirements. For example, a salesperson must hold the New Zealand Certificate in Real Estate (Salesperson) (Level 4) and have a valid salesperson’s licence from the REA.
- Educational Qualifications: Confirm that the agent has completed the necessary qualifications.
- Experience: Check if the agent has the required experience, especially if they are applying for a higher licence class like a branch manager or agent.
4. Consult the REA for Additional Information
If you have any doubts or need further verification, you can contact the REA directly. They can provide additional information and clarify any concerns about the agent’s licence status.
- Contact Information: The REA can be reached through their website or by phone. They offer guidance on licensing requirements and can assist with any specific queries you may have.
Legal and Ethical Considerations
Licensed real estate agents in New Zealand must adhere to the Real Estate Agents Act 2008 and the Code of Conduct and Client Care Rules. These regulations ensure that agents act ethically and professionally, providing clients with a high standard of service.
- Code of Conduct: The Code of Conduct outlines the duties and responsibilities of real estate agents, including honesty, transparency, and acting in the best interests of their clients.
- Disciplinary Actions: The REA has the authority to investigate complaints and take disciplinary action against agents who breach the Code of Conduct or other regulations.
Verifying the licence of a real estate agent in New Zealand is a crucial step in ensuring a safe and successful property transaction. By using the REA’s public register and following the steps outlined above, you can confirm that your agent is licensed, qualified, and adheres to professional standards. This verification process provides you with the confidence and protection needed when navigating the real estate market in New Zealand.